User guideBackup, plan and settings

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Backup, plan and settings

Back up and restore your data, choose a plan, find every setting, lock the phone apps, and close your account.

Backup and restore#

Download a full backup of your account yourself, any time, and restore from it.

  1. Open Backup in the sidebar.
  2. Export your data. Orbiq emails you a one-time code first, so only you can move your data.
  3. Keep the file somewhere safe, ideally in two places.

The backup holds your transactions, accounts, categories, budgets, rules and settings. Receipt details come along; the receipt files do not.

Restore replaces what is in your account now. Export a fresh backup first if you might want today's state back. Restoring asks for an emailed code too.

Plan and subscription#

Both plans run the same engine. The only difference is how transactions arrive.

PlanPriceWhat you get
Orbiq CoreCAD $9/mo or CAD $79/yrEverything: import by file and screenshot, the Currency Lens, cross-border detection, Ask Orbiq, budgets, goals and alerts.
Orbiq ConnectCAD $15/mo or CAD $129/yrEverything in Core, plus read-only bank sync for Canadian and US banks.
  • Prices are Canadian dollars, charged as shown, through Stripe.
  • 18 days free, no card. Import from YNAB or Lunch Money during the trial and it runs 30 days, once.
  • Cancel any time. Your data stays readable and exportable after you cancel.
  • Manage your plan and your monthly AI allowance under Plan & Limits, or compare on the pricing page.

Support Orbiq without a plan? A one-time donation via PayPal helps.

Settings#

Settings has a search box (/ on the web). The ones people look for:

SettingWhat it does
Home currencyThe currency your totals read in. Any of the 15.
Timezone, Your nameDates and greetings.
Tax residenciesWhere you file, for the tax helpers.
Alerts & remindersEvery email and push. See Notifications.
Dashboard exclusionsCategories kept out of dashboard totals.
Refund timingCount a refund in the month of the purchase, or when it arrived.
Appearance & layoutLight or dark, density, accent, and the page Orbiq opens on.
Features & navigationHide what you do not use; switch on Labs (Books, Investments, Mortgage & Loans).
Demo dataLoad or clear sample data.
Help & guidesThe in-app guides, tips, and suggestions from your own rows.

iPhone & Android App lock. Face ID, Touch ID, fingerprint or your screen lock when Orbiq opens, and again after a time you pick. Siri, Spotlight and Android's shortcuts respect it, and the app switcher can show Orbiq's logo instead of your last screen.

Reset data#

Settings → Advanced resets what you choose: transactions, budgets, categories, rules, or everything. You confirm with an emailed code, and the reset runs about 24 hours later; cancel any time before then. Once it runs it cannot be undone, so export a backup first.

Close your account#

Close it yourself: Settings → Advanced on the web, or Settings → About & legal → Delete account & data in the apps. You confirm with an emailed code, and you have 5 business days to change your mind. Then everything is erased. How deletion works.

Something missing or unclear? [email protected]